Terms and conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Shipping charges
Buddycall shipping charges are based on your order total prior to tax as noted in the table below:

US Continent:
Standard (7-10 business days)
1 item $6.95
2 items $7.95
3+ items $9.95
Expedited (2-3 business days)
1 item $12.95
2 items $15.95
3+ items $17.95
   
International
Standard (2-3 weeks)
1 item $12.95
2 items $15.95
3+ items $17.95


Undeliverable or refused shipments may be subject to a 15% restocking fee. Scientific Divers Ltd. does not assume any responsibility for custom duty charges or regulations for countries outside of the United States.

Shipments
Buddycall.org our service goal is to fulfill your order promptly and keep you posted as to the status of your order. We want you to know your order is secure. We want you to feel comfortable and enjoy the benefits of shopping at Buddycall.org. There are no additional shipping charges for items on back-order, which ship subsequent to your initial shipment.

The Buddycall team does their best to ship all orders accepted before 12 noon US Pacific time on the same day. Buddycall.org currently does not ship on Saturdays, Sundays or Holidays. Customers may be required to sign for delivery. Shipments outside the 48 Continental United States may involve additional requirements. Shipments to remote, rural, or international locations may require additional time for delivery.

Shipment tracking
We will notify you of your order confirmation via email. If you require additional order and/or shipping status information, please don't hesitate to ask our friendly Customer Care Representatives via email. Please have your email address and order number handy so our representative can promptly look up your order for you.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Scientific Divers Ltd reserves the right, at any time after receipt of your order to supply less than the quantity you ordered of any item. If a portion of your order is out of stock, we will notify you of the status of your back ordered item. Your credit card will only be charged for the number of products we ship to you. There will be no additional shipping charges billed to your credit card for items which ship subsequent to your initial order. The shipping charges will only equal your "Order Total" as reflected in your order confirmation. In order to protect the interests of our customers, orders placed over $200.00 (U.S.) may require additional customer verifications or information, as determined by our credit department, before we can process your order.

International orders
Buddycall.org does accept orders from most countries outside the United States. In addition to US dollars, Scientific Divers Limited also accepts Euros and the New Zealand Dollar. Most credit card companies will convert and pay in US dollars no matter what the home currency, so it's generally not a problem whatever your currency. If this isn't the case with your bank, please contact us at info@buddycall.org and we'll arrange for your currency to be accepted.

Payment Methods
Buddycall.org (Scientific Divers Limited) currently accepts Visa and Master Card. American Express and Pay Pal to be added shortly.
Please make sure your shipping address is complete. We need your email address and phone number so that our customer service representatives can keep you informed of your order status. You will receive an email from us as soon as your order has been shipped.

Return Policy
Your satisfaction with Buddycall products is guaranteed with a 30-day money back satisfaction guarantee. Our products are the highest quality and top customer service is our goal. If you order a product and it arrives damaged or defective, we will exchange it at no cost. Due to the nature of diving equipment, this return policy is only good for unused units. Shipping costs for the return of the product are the responsibility of the returning party. Anytime beyond 60 days from the date of shipment of merchandise, no returns will be accepted. This return policy applies solely to "consumer" orders paying retail price at the www.buddycall.org website.

Return the product in "new condition" with all accompanying accessories and parts to:
Customer Care Department Buddycall
165 Castilian Drive
Goleta, California
USA 93117

Please include your e-mail address and phone number so we may contact you if necessary. If we are unable to contact you, we may be unable to process the guarantee. Please allow 60 days for us to process your request.

Warranty
Scientific Divers warrants each Buddycall free from defects in material and workmanship for one year from the date of purchase. Under this warranty, Scientific Divers obligation is limited to replacing or repairing any Buddycall returned to us and found to be defective in either material or workmanship. This warranty excludes the following:
1) Failure of or damage to Buddycall due to misuse and/or lack of maintenance.
2) Accidental flooding of the Buddycall by exposing the battery chamber to moisture/water.
3) Damage caused by over tightening the thumbscrew or battery cover.

If you believe that your unit is defective, feel free to contact customer service or download the Buddycall warranty form and follow the instructions on the form. The file is a PDF file that requires Adobe Reader to open. It must be downloaded and filled out before mailing your defective unit back to us.

Warranty Repair Mailing Address:
Buddycall Warranty Services
165 Castilian Drive
Goleta, California
USA 93117

LEGAL NOTICES

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States, New Zealand and other copyright laws, and is the property of Scientific Divers Limited. ALL RIGHTS RESERVED.

Trademarks
Buddycall is a registered trademark of Scientific Divers Limited. All trademarks, service marks and trade names of Scientific Divers Limited used in the site are trademarks or registered trademarks Scientific Divers Limited.

Site Disclaimer
Scientific Divers Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Scientific Divers Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Scientific Divers Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Scientific Divers Limited has been advised of the possibility of such damages. You agree that the sole and exclusive maximum liability to Scientific Divers Limited arising from any product sold on the Buddycall site shall be the price of the product ordered. In no event shall Scientific Divers Ltd, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to product sold

Typographical Errors
In the event that a Scientific Divers Limited product is mistakenly listed at an incorrect price, Scientific Divers Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Scientific Divers Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Scientific Divers shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. Scientific Divers Limited may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Scientific Divers Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Scientific Divers Limited.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of New Zealand, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Scientific Diver Limited products) shall be in the courts located in Auckland New Zealand. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Scientific Diver Limited products) must be commenced within one (1) year after the claim or cause of action arises. Scientific Divers Limited failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Scientific Divers Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including Scientific Divers Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Scientific Divers Limited does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Scientific Divers is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Scientific Divers Limited reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Scientific Divers Limited in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Scientific Divers Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.